1.0 Personal information
As a leader in Internet security, Sarron understands your desire to protect personal information.
We intend to inform you how your personal information will be gathered, tracked or used, and to
give you choices. If choices are not offered on web pages where your personal information is
obtained, please select one of the communication channels at the bottom of this statement to
indicate your communication preferences
what information we gather and track
We request personal information when you place an order, register a product, request a service,
answer a survey, enter a contest, correspond with us or engage in certain other activities on our
web site. For example:
You make the decision whether to proceed with any activity that requests personal information.
If you do not wish to provide the requested information, however, you may not be able to complete
If you submit an order on-line with us, we will ask you for information necessary to
complete the transaction - such as your name, address, and credit card number.
- If you request technical support online, we will ask you for information necessary to
complete the transaction — such as your name address and information about your
computer hardware, software and the nature of the problem you are experiencing.
how we use the information we gather and track
We use personally identifiable information in the following ways:
with whom we may share your information
To provide you with information about virus alerts, product upgrades, new products,
services, newsletters, informative emails, and research on future product ideas or
To assist us in creating content that is relevant to you;
To provide you with special offers that may be of interest to you;
To assist us in creating better products and services to meet your needs;
To allow you to purchase and download products, obtain access to services or
otherwise engage in activities you select;
To help you quickly find software, services or product information important to you.
From time to time, we may provide your information to selected business partners to communicate
to you information about products or services that they believe are important to you or your
business. If you prefer that we not provide your information to our business partners, you may
let us know using one of the methods described in this policy.
In addition, Sarron retains the services of outside contractors to provide services for us.
They may be used to ship products, provide technical support, or handle order processing. We
require that these contractors keep the personal information of customers secure and confidential.
We also require that these contractors use personal information only on behalf of Sarron.
Please be advised that in certain instances, it may be necessary for Sarron to disclose your
personal information to government officials or otherwise as required by our legal obligations
Sarron provides a number of ways for you to ‘opt-out’ of receiving additional
information from us or having us provide your personal information to our partners. We may
offer you these choices at the time you give us your information
If you are on a Sarron web page that requires personal information but does not offer
communication choices, or would like to change your preferences for information that you have
previously provided, please complete the customer profile form at
or use one of the other communication channels at the bottom of this statement.
If you do not wish to continue receiving our e-mail newsletters or bulletins you can opt-out
of receiving these communications by replying to the unsubscribe in the subject line in the email
1.1 Security and quality of personal information
We have taken security measures, consistent with international information practices, to protect
your personal information. These measures include technical and procedural steps to protect your
data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit
card information is transmitted using secure socket layer (SSL) encryption.
Since Sarron is a global company, we provide company information to our worldwide offices. The
personal information that you have provided to us may be transferred to other Sarron offices
around the world. For example, when European customers register Sarron products their personal
information may be transferred to servers in the United States then transferred to servers in one
or more of Sarron's European offices. Also, in certain countries our outside contractors might
undertake the collection, transferring, storage and processing of your information.
We make a sincere effort to respond to your requests to update or correct your personal
information. If you believe that Sarron does not have your current personal information, you can
update it at
, or use one of the other communication channels at the bottom of this statement.
to your browser software. Cookies enable a Web site to tailor information presented to you based
not want Sarron to deploy cookies in your browser, you can set your browser to reject cookies or
to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies
may affect your ability to use of some of the products and/or services at our web site.
automatically log your IP address, this information does not identify you and you remain
1.3 Web site traffic
We may track domain names, IP addresses, and browser types from people who visit our site.
We use this information to track aggregate traffic patterns throughout Sarron’s Web site.
Such information is not correlated with any personal information.
1.4 Links to business partners and co-branded sites
At the Sarron Web site, there are a number of links to companies with whom we have a relationship.
Sarron is not responsible for the privacy practices of our business partners. We encourage you to
read their privacy statements, as they may differ from ours.
We also link to co-branded web sites that are maintained by Sarron and one or more of our
business partners. An example of a co-branded site is BuySarron. When you submit information to
one of our co-branded sites you may be submitting it to both Sarron and our business partners and
you to read the privacy policies on any co-branded site to which you link for information on the
privacy practices of that site
1.5 Other privacy considerations
Please remember that information you submit in a discussion group or forum, like "Ask
Sarron", will be deemed public information and is not confidential. There is a risk in such
communication venues that information can be collected and used by others. Please be careful and
responsible when you are online.
1.6 Policy Changes
In the event there is a major change to Sarron's privacy practices, a prominent notice will be
posted on our web site. If the change involves the use of your personally identifiable
information, the notice will contain instructions on how you can opt-out of such use.
1.7 Sarron contact information
If you have any questions, comments, or would like to change your communication preferences,
please contact us using one of the options below:
Customer Profile Form
4432 W. 24th Place
Lawrence, KS 66047